Privacy Policy
Mbenge Medical (Pty) Ltd
Website: mbengemedical.co.za
Effective Date: 20th March 2025
1. Introduction
Mbenge Medical (Pty) Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers, suppliers, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, contact details, ID/passport number.
- Health-Related Information: If applicable to services rendered.
- Payment Information: Bank details and transaction history.
- Technical Data: IP address, browser type, and website usage analytics.
3. How We Collect Information
We collect personal information through:
- Direct interactions (e.g., filling out forms, emails, phone calls).
- Our website (e.g., cookies, analytics tools).
- Third-party service providers assisting in our operations.
4. How We Use Your Information
Your personal information is used for the following purposes:
- Providing medical services, consultations, and related products.
- Processing payments and managing accounts.
- Complying with legal and regulatory requirements.
- Enhancing user experience on our website.
- Communicating promotions, offers, and updates (with consent).
5. Sharing of Personal Information
We do not sell or rent personal data. However, we may share your information with:
- Authorized employees and service providers who require access for business purposes.
- Legal authorities if required by law or to protect our rights.
- Third-party medical professionals or institutions, with consent, for service facilitation.
6. Data Security
We implement strict security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we encourage users to take precautions when sharing information online.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely disposed of.
8. Your Rights
Under POPIA, you have the right to:
- Access and request copies of your personal data.
- Correct or update inaccurate information.
- Withdraw consent for marketing communications.
- Request deletion of personal data (where applicable by law).
9. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance user experience. Users can control cookie preferences through browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage users to review those policies before sharing personal data.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website, and significant updates will be communicated where necessary.
12. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact us at: Mbenge Medical (Pty) Ltd
Email: info@mbengemedical.co.za
By using our services, you agree to the terms outlined in this Privacy Policy.
